Creative Assistant

Are you ready to unleash your creativity and join a dynamic, hands-on team within our small yet thriving business?

Here at A Gift of Happiness we have an exciting opportunity for a passionate and enthusiastic individual to become part of our small but dynamic team. We pride ourselves on designing and creating a unique range of high-quality personalised gifts, which we distribute all over the world through various online marketplaces and our own website.

We currently have an opening for a creative assistant. We believe this role presents an exciting opportunity to join a growing company, offering tremendous potential for personal and professional growth for the right person as our business flourishes.

No prior experience? No worries! We provide comprehensive training to ensure you have all the tools you need to succeed.

Initial Responsibilities

The role will involve assisting in various areas, including:

• Preparing stock
• Performing general administrative tasks such as printing and organising order paperwork
• Creating and editing digital artwork using Adobe Photoshop, Adobe Illustrator, and other creative software (full training will be provided)
• Handling order processing, including making, printing, packaging, and dispatching orders
• Generating dispatch labels through our online systems
• Organising parcels for courier collection, ensuring timely preparation in accordance with scheduled collection times
• Customer service duties, including responding to emails, answering phone calls, and managing social media messages
• Inspecting and maintaining printing equipment, addressing, or reporting any issues
• Undertaking general operational duties, such as building packaging boxes and loading printers etc
• Assisting with other miscellaneous tasks, including cleaning, washing-up, and making coffees. As a small team, we all contribute to maintaining an organised, clean, and tidy studio space
• Opportunities to contribute to the design process for new and future products

Requirements

• Energetic, enthusiastic, passionate, and a great sense of fun!
• Positive and optimistic, demonstrating a proactive “can-do” attitude
• Dedicated and hardworking with an excellent work ethic
• Quick to learn and absorb new information
• Fast-paced, with the ability to work efficiently and accurately, even under pressure
• Self-motivated and driven to achieve results
• Excellent teamwork skills, effectively collaborating with others
• Calm and composed under high workload and pressure, maintaining a calm demeanour
• Strong organisational skills, adept at prioritising tasks, multitasking, and demonstrating excellent time management abilities
• Capable of performing repetitive tasks meticulously over extended periods, while maintaining high quality standards
• Impeccable attention to detail, ensuring accuracy and precision—an innate perfectionist mindset!
• Basic IT skills (Full training will be provided on our software, as needed)
• Excellent communication and interpersonal skills
• Willingness to contribute and assist during busy periods, including overtime during peak seasons—an essential requirement
• Achieving and surpassing all assigned targets and key performance indicators (KPIs)
• Adhering to our core values and exhibiting corresponding behaviours

The Detail

Age: 18+

Contract Type: Fixed-term contract. Initially, a temporary 6-month contract with the potential for a permanent position after 6 to 12 months. There is an opportunity for progression for the right candidate

Number of vacancies: 1

Starting date: As soon as possible

Salary: Between £15,580 and £21,673 per year. The salary will depend on age and experience

Hours: 40 hours per week, Monday to Friday from 8:30 am to 5:00 pm. There may be a requirement to work on bank holidays and weekends during busy periods, which will be paid as overtime

Place of work: Unit based in Featherstone (working from home is not available)

Holiday: 28 days of annual leave per year, inclusive of 8 Bank Holidays

Pension: Nest Pension Scheme available for permanent positions

Application Process

We pride ourselves on the quality of our products, and customer experience, powered by our passionate team. As a small yet growing company, we are seeking an exceptional individual who wants to play a vital role in helping us achieve our ambitious goals. If you are genuinely passionate about the opportunity this role presents, eager to work for a dynamic and ambitious company, and confident in your ability to fulfil the requirements mentioned above and more, we would love to hear from you.

To apply please email alex.ash@agiftofhappiness.com with your CV along with a covering letter (or email) outlining why you believe you are the perfect fit for this role and what you can bring to our company.

Whilst we appreciate all applications, we regret that we may not be able to respond to every applicant. However, if you are successful in reaching the interview stage, we will be in touch with you directly.

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