Terms & Conditions
Terms of service
Please see our detailed terms and conditions below. Customer satisfaction is our top priority so if you are unhappy with any element of our service or have any questions please contact us at email@example.com where we will be happy to help.
These terms and conditions apply to the use of the website www.agiftofhappiness.com which is operated by A Gift of Happiness Limited. Throughout the site, the terms “we”, “us” and “our” refer to A Gift of Happiness Limited.
A Gift of Happiness Limited offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.
By visiting this site and/ or making a purchase from a gift of happiness limited you agree to be bound by these terms and conditions in their entirety, including any additional terms and conditions and policies referenced on the website. These Terms of Service apply to all users of the site.
Please read these Terms of Service carefully before using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you must not access the website or use any of our services.
Any new features or tools which are added to the current store shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.
Section 1 – General conditions
We reserve the right to refuse service to anyone for any reason at any time.
You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the service is provided, without express written permission by A Gift of Happiness Limited.
The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.
Section 2 – Accuracy, completeness and timeliness of information
This site may contain certain historical information. Historical information, necessarily, is not current and is provided for your reference only. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site.
We try to make sure that every product on this website is shown accurately and that prices and descriptions are correct and current. However, occasionally there may be small variations in design, including but not limited to, colour, fonts, layouts and size. A Gift of Happiness Limited disclaims all representations and warranties that the content or information on this Website is accurate, complete, and up to date and does not infringe the rights of any third party.
Section 3 – Modifications to the service and prices
Prices for our products are subject to change without notice.
We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time.
We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of any products or any part of the service.
Section 4 – Products or services
Certain products or services may be available exclusively online through the website. These products or services may have limited quantities and are subject to return or exchange only according to our Return Policy.
We have made every effort to display as accurately as possible the colours and images of our products that appear at the store. We cannot guarantee that your computer monitor’s display of any colour will be accurate. Therefore your physical print may vary from the colour you see on screen, this is due to individual screen resolution.
We reserve the right, but are not obligated, to limit the sales of our products or Services to any person. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or services that we offer. All descriptions of products or product pricing are subject to change at any time without notice, at the sole discretion of us. We reserve the right to discontinue any product at any time. Any offer for any product or service made on this site is void where prohibited.
A Gift of Happiness Limited reserve the right to cancel your order and issue a refund. This could be due to one or some of the following reasons: we do not have your chosen goods in stock, we cannot obtain authorisation for your payment, there has been a pricing or product description error, you do not meet any eligibility criteria set out in our terms and conditions, the order for personalised products contains reference to any copyrighted information where relevant permission has not been acquired.
Providing details for personalised items – It is the customer’s responsibility to provide correct and accurate information when placing orders for personalised items. It is the responsibility of the customer to check the order on screen and the acknowledgement email carefully to ensure all details provided are correct and accurate. A Gift of Happiness Limited will not be held liable for mistakes made by the customer at point of order. Orders placed and made with incorrect information (for example incorrect spellings of names or quotes) will not be refunded or replaced unless this is down the mistake made by A Gift of Happiness Limited.
Section 5 – Postage & packaging / delivery
Unless clearly stated otherwise all prices are shown exclusive of postage and packaging charges. Postage and Packaging charges will clearly displayed at the checkout stage. Delivery times and charges will differ depending on which products you order.
Providing delivery address – it is the customer’s responsibility to provide the correct delivery address when placing orders. It is the responsibility of the customer to check the correct dispatch address has been provided prior to completing the order. A Gift of Happiness Limited will not check addresses and will dispatch the order to the address provided. A Gift of Happiness Limited will not be held liable for mistakes made by the customer at point of order. Orders placed and dispatched to an incorrect address and therefore not received will not be refunded or replaced unless this is down the mistake made by A Gift of Happiness Limited.
Standard delivery – Standard delivery will always be via Royal Mail second class delivery (non tracked) unless specifically stated otherwise. Postage upgrades are available at checkout for extra payment.
ircumstances Beyond Our Control – Neither we, nor any courier or carrier service that we use shall be liable for any failure to perform, where such failure or delay results from any circumstances outside our reasonable control; these circumstances to include but not be limited to any adverse weather conditions – such as snow, flood, extreme winds, fire, explosion, accident, traffic congestion, obstruction of any private or public highway, riot, terrorism, act of God, or from any industrial dispute or strike.
A Gift of Happiness Limited will not accept liability for out of pocket expenses or other costs incurred due to failed or delayed deliveries.
If the product(s) you have ordered do not arrive within 28 days of placing the order we accept no liability unless you have contacted us via email within this period.
Section 6 – Accuracy of billing and account information
We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e-mail and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors.
You agree to provide current, complete and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and payment details, so that we can complete your transactions and contact you as needed.
Section 7 – Optional tools
We may provide you with access to third-party tools over which we neither monitor nor have any control nor input.
You acknowledge and agree that we provide access to such tools “as is” and “as available” without any warranties, representations or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools.
Any use by you of optional tools offered through the site is entirely at your own risk and discretion and you should ensure that you are familiar with and approve of the terms on which tools are provided by the relevant third-party provider(s).
We may also, in the future, offer new services and/or features through the website (including, the release of new tools and resources). Such new features and/or services shall also be subject to these Terms of Service.
Section 8 – User comments, feedback and other submissions
If, at our request, you send certain specific submissions (for example contest entries) or without a request from us you send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise (collectively, ‘comments’), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any comments that you forward to us. We are and shall be under no obligation (1) to maintain any comments in confidence; (2) to pay compensation for any comments; or (3) to respond to any comments.
We may, but have no obligation to, monitor, edit or remove content that we determine in our sole discretion are unlawful, offensive, threatening, libellous, defamatory, pornographic, obscene or otherwise objectionable or violates any party’s intellectual property or these Terms of Service.
You agree that your comments will not violate any right of any third-party, including copyright, trademark, privacy, personality or other personal or proprietary right. You further agree that your comments will not contain libellous or otherwise unlawful, abusive or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Service or any related website. You may not use a false e-mail address, pretend to be someone other than yourself, or otherwise mislead us or third-parties as to the origin of any comments. You are solely responsible for any comments you make and their accuracy. We take no responsibility and assume no liability for any comments posted by you or any third-party.
Section 9 – Personal information
Section 10 – Errors, inaccuracies and omissions
Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order).
We undertake no obligation to update, amend or clarify information in the Service or on any related website, including without limitation, pricing information, except as required by law. No specified update or refresh date applied in the Service or on any related website, should be taken to indicate that all information in the Service or on any related website has been modified or updated.
Section 11 – Disclaimer of warranties; limitation of liability
We do not guarantee, represent or warrant that your use of our service will be uninterrupted, timely, secure or error-free.
We do not warrant that the results that may be obtained from the use of the service will be accurate or reliable.
You agree that from time to time we may remove the service for indefinite periods of time or cancel the service at any time, without notice to you.
You expressly agree that your use of, or inability to use, the service is at your sole risk. The service and all products and services delivered to you through the service are (except as expressly stated by us) provided ‘as is’ and ‘as available’ for your use, without any representation, warranties or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.
In no case shall A Gift of Happiness Limited, our directors, employees, affiliates, contractors, suppliers, service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the service or any products procured using the service, or for any other claim related in any way to your use of the service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content (or product) posted, transmitted, or otherwise made available via the service, even if advised of their possibility.
Section 12 – Indemnification
You agree to indemnify, defend and hold harmless A Gift of Happiness Limited and our parent, subsidiaries, affiliates, partners, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, apprentices and employees, harmless from any claim or demand, including reasonable legal fees, made by any third-party due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference, or your violation of any law or the rights of a third-party.
Section 13 – Severability
In the event that any provision of these Terms of Service is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service, such determination shall not affect the validity and enforceability of any other remaining provisions.
Section 14 – Termination
The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes.
These Terms of Service are effective unless and until terminated by either you or us. You may terminate these Terms of Service at any time by notifying us that you no longer wish to use our Services, or when you cease using our site.
If in our sole judgment you fail, or we suspect that you have failed, to comply with any term or provision of these Terms of Service, we also may terminate this agreement at any time without notice and you will remain liable for all amounts due up to and including the date of termination; and/or accordingly may deny you access to our Services (or any part thereof).
Section 15 – Entire agreement
The failure of us to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision.
These Terms of Service and any policies or operating rules posted by us on this site or in respect to The Service constitutes the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service).
Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party.
Section 16 – Governing law
These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with English Law and the Courts of England and Wales
Section 17 – Changes to terms of service
You can review the most current version of the Terms of Service at any time at this page.
We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes.
Section 18 – Contact information
Questions about the Terms of Service should be sent to us at firstname.lastname@example.org.
A Gift of Happiness Ltd
Unit 2, DJL Business Park, Station Lane, Featherstone, Pontefract WF7 6FJ
Company No. 10732169
VAT No. 340312062